Your business can only be as good as the team working alongside you. Especially in this time of ‘The Great Resignation,’ business owners are making the mistake of hiring A person rather than the RIGHT person. Now, why is that? Contrary to popular belief, it is possible to hire right now but you must start from the bottom up. Take a minute to ask yourself… Do you have a good company culture? Do you have a good management system? Do you have a proper onboarding system? Do you have a process that helps you truly understand your employees?
If you answered no to any of those questions, keep reading for some helpful tips!
- Define and outline your company culture.
Your company culture goes hand in hand with the way you manage your team. Writing a statement that goes on the break room wall is not going to cut it anymore. You must show the greater purpose and values of your organization. Not only is it a great motivator for the team, but your team can use those values and purpose statements in conversations with current and potential customers.
- Create a great management system.
A management system is a process that the owner and leadership positions of a business use to check-in with the team. Whether it be daily, weekly, or monthly check-ins, it is so important to have a consistent process to make sure the team is on the right track. Tip: create an agenda that you go over each meeting to keep it at a reasonable time limit. It is also important that the team interacts with one another through a team meeting, but you also need to be spending 1:1 time with each team member.
- Create a consistent onboarding system
An onboarding system is arguably the most important part of bringing on a new team member. It will not only help with consistent performance but also with retention of that team member. What do you include in an onboarding system? There are many things that should be reviewed during the onboarding process, including: a series of checklists based on their job responsibilities, an overview of company culture and how it is enforced, and a series of check-ins at 30, 60, and 90 days. Your goal when hiring a team member should not be short-term, you want to retain each employee that comes through your doors. So, keep that in mind when onboarding.
- Make the time to truly understand your employees.
This process should start before the hiring process even begins. Skills can always be taught, but attitude and determination cannot. A great way to do this is by forming some of your interview questions catered towards their personality rather than their experience. It is also important to keep in mind the generation of your employee. Individuals of different generations do not communicate the same and are not motivated by the same things as other generations. So, take the time to ask. Ask how they best learn and how they best receive feedback. Ask about the things that motivate them to do their best and exceed in their position. Then, bring the team together to share those preferences to motivate one another and avoid team conflict.
